How does it work at UIpath Bangalore
"The cloud caught the big software companies on the wrong foot and enabled SaaS providers like Salesforce to grow rapidly and steal market share from giants like Oracle and SAP. The same process is happening today with Robotic Process Automation," argues Vargha Moayed, Chief Strategy Officer from UiPath: While most players are currently still dealing with buzzword topics such as blockchain or AI, RPA is being used more and more productively in companies.
Figures presented by Moayed confirm this trend: Founded in 2015 on the basis of the outsourcing company DeskOver in Romania, UiPath is now one of the fastest growing providers of enterprise software in history and is valued at around seven billion dollars after a new round of financing. According to UiPath, 45 percent of the Fortune 500 organizations belong to the 2740 user companies (the customers of partners such as Accenture or Deloitte even including 3700), with Germany being the strongest market for software robots alongside Japan and France.
Up to $ 70 billion in market potential
As far as the global market volume for RPA is concerned, the former Ernst & Young manager estimates that the software sales of $ 3 billion targeted by analysts for 2021 have already been reached. But this is only the tip of the iceberg, because he puts the addressable market for automation solutions in the enterprise ("Automation First") at 50 to 70 billion dollars: "RPA is the new BPO (Business Process Optimization) and there is none Area in the corporate world where RPA cannot be implemented, ”proclaims Moayed. And what is currently the inflationary use of buzzwords such as artificial intelligence is what makes RPA as a link between front office and back office systems Enterprise AI possible.
RPA is a strategic tool and the basis for intelligent automation, explains the top manager. Digitization has aroused expectations among customers that not all companies can meet with their legacy systems. "With AI and RPA you can achieve the same user experience as a digital native company," says Moayed.
The newly opened UiPath Immersion Lab in Bucharest - more are planned for Seattle, Bangalore, New York and Tokyo this year - is intended to give customers and partners the opportunity to find out about the many possible uses of RPA and the integration possibilities of AI technologies to investigate. In addition, they can run through various scenarios on site based on the data they have brought with them and specify their further plans. Last but not least, the new lab will also be used for live trainings and webinars for the UiPath Academy.
Various automation demos preinstalled
To demonstrate the potential of the software robots, the laboratory offers a series of ready-to-use showcases with the latest technologies from UiPath's partner ecosystem. The portfolio includes, for example, an HR chatbot that acts as a virtual assistant for the HR department and accepts inquiries from employees and processes them independently. The employee simply describes his request to the chatbot - in the demo there are a few days of vacation - and the software robot takes care of the rest, starting with the application to the supervisor and arranging the substitution to the absence notice for the vacationer's mailbox.
In another solution, a software robot supports employees in the finance department by processing incoming e-mails with payment instructions or attached invoices almost independently. The bot not only reads the partially handwritten content thanks to OCR, but thanks to the integration of IBM Watson is also able to recognize the intent and mood of every email and derive the required action from it. The whole thing works almost fully automatically: If the program is unsure of some decisions, the clerk is called in.
"Companies are eager to discover the possibilities of AI," said Boris Krumrey, UiPath's chief robotics officer and head of the new lab. "However, many people in charge have difficulties concretely imagining the step from task and process automation to company-wide digitization. In our new laboratory, they can experience first-hand what lies ahead of them in terms of automation. This enables them to make well-founded decisions and develop and then implement the next level of their business strategy. "
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