What are some alternatives to GetSatisfaction

Get Satisfaction - Deployment and Support

  • Email / Helpdesk
  • FAQ / forum
  • Knowledge base
  • Chat

Get Satisfaction functions

Community software

  • @mentions
  • API
  • Activity dashboard
  • Activity tracking
  • Alarm function / notifications
  • Customizable fields
  • Customizable templates
  • User management
  • Reporting and statistics
  • Chat / messaging
  • Content management
  • Data import / export
  • Discussions / forums
  • Document management
  • Document storage
  • Drag and drop
  • Third party integration
  • Email management
  • Real-time notifications
  • One-time registration
  • Email invitations and reminders
  • Engagement tracking
  • Labeling
  • Feedback management
  • Filter
  • Forum / discussion forum
  • Gamification
  • Group management
  • Brainstorming / crowdsourcing
  • Calendar management
  • Comments / Notes
  • Communication management
  • Contact database
  • Custom branding
  • Live chat
  • Multilingual
  • Membership directory
  • Membership management
  • Mobile access
  • Moderation
  • Online forums
  • personalization
  • SSL security
  • Social media integration
  • Surveys & feedback
  • Calendar of events
  • Event management
  • Website management
  • Knowledge base management
  • Access controls / permissions

See full list of Community Software

Customer loyalty software

  • API
  • Activity dashboard
  • Activity tracking
  • Offer on social media
  • Offer management
  • Customizable templates
  • Survey / survey management
  • Reporting / analysis
  • Reporting and statistics
  • Bonus administration
  • CRM
  • Third party integration
  • E-commerce management
  • Email Marketing
  • Email management
  • Real-time analytics
  • Real-time data
  • Engagement tracking
  • Gamification
  • Gift card management
  • Campaign segmentation
  • Campaign Analysis
  • Campaign management
  • Campaign planning
  • Communication management
  • Customer activity tracking
  • Customer surveys
  • Customer database
  • Customer history
  • Loyalty cards
  • Customer accounts
  • Customer portal
  • Customer profiles
  • Customer segmentation
  • Custom branding
  • Performance metrics
  • Multiple campaigns
  • Members portal
  • Membership management
  • Multi-channel communication
  • Multichannel marketing
  • Discount management
  • SMS marketing
  • segmentation
  • Social media integration
  • Transaction history
  • Loyalty program
  • Surveys & feedback
  • Point of sale POS
  • Traffic source tracking

See full list of customer loyalty software