Can I repair a damaged PC profile?

Repair defective user profile in Windows 10


If you want to fix broken user profile on Windows 10, you can try the following six solutions without affecting system performance and losing important data. EaseUS can help you fix it.

Do you have an error message - "The user profile service failed to log in. The user profile cannot be loaded." to get? Aside from the error message, there are also many other symptoms, e.g. the user profile keeps getting locked, disappears, or users cannot access their account. This means that the user profile is already damaged.

But no worry. In this article we can offer you some solutions so that you can repair defective user profile in Windows 10 and access it again. These 5 solutions also apply to Windows 8.1, 8 and 7.

A practical tip for you

Before repairing Windows 10 user profile, you should first backup the important data on the computer to avoid possible data loss during the repair. You can create the backup copies with a free data backup software.

Step 1. Launch EaseUS Todo Backup, then select the items that you want to back up. Here you can select "Hard Disk / Partition", "System", "File" or "Email" for various backup purposes.

step 2. Select a backup mode, then choose a destination where you want to save the backup file. Here you can save your files to be backed up on an internal / external hard drive, in the cloud or on NAS.

step 3. Click "Continue" to start the backup process.

Solution 1. Install the latest Windows 10 update

Step 1. Open Settings;

Step 2. Go to Update and security;

Step 3. click on Windows Update > Looking for updates. If a new update is found, install it on your computer.

Solution 2. Create a new user profile

Step 1. You should create a new user profile with all functions as an administrator. Therefore activate the hidden admin account with a command prompt. Open Command Prompt and enter "net user administrator / active: yes” ;

Step 2. Open attitude > click on Accounts > Family and other users;

Step 3. Choose Add someone else to this PC out. Then you can create a new user profile;

Step 4. Then you can see the following picture. click on I don't know the credentials for that person;

Step 5. You will get a confirmation. Ignore the email part and click Add users without a Microsoft account;

Step 6. Enter your information and go through this process. You can then copy the data from the old account to the new account.

Solution 3. Add new user on the local computer

Step 1. Type "mmc" into the Start menu and press the Enter key.

Step 2. Select the option "Local users and groups" out.

Step 3. Then go to the folder "user” > “action” > “New User”.

Step 4. Enter the information and click on "Create”.

Step 5. Then click on "Shut down”To create the new user account.

Step 6. Restart the computer. The damaged user profile should be repaired.

If you cannot find the Local Users and Groups option in the Microsoft Management Console, try the following method.

Step 1. In the Microsoft Management Console go to "file” > “Add / remove snap-in”.

Step 2. Choose "Local users and groups”And then click“Add”.

Step 3. Choose "Local computer"And click on"Complete”.

Step 4. Click on "OK”To save the change. Now you can "Local users and groups”See.

Solution 4. Repair user profile with Windows registry

Step 1. click on begin > enter "regedit”In the search bar> open it Registry editor;

Step 2. Go to HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ ProfileList;

Step 3. Click on each “S-1-5” folder> double-click ProfileImagePath entry;

Step 4. Find the user profile and double click RefCount > change the value to 0 > click on OK;

Step 5. Double click State and make sure that the value is already 0. Click OK;

Step 6. Close Registry Editor and restart the computer.

Solution 5. Repair user profile with dism and sfc commands

Step 1. Press Windows + X Buttons to command prompt to open;

Step 2. Give sfc / scannow and press Enter.

If this command does not succeed, try another command as follows.

Step 1. Open command prompt;

Step 2. Give DISM / Online / Cleanup-Image / RestoreHealth and press Enter.

Solution 6. Reset Windows 10

Before performing the reset, make sure that you have already backed up all your important data. Otherwise you will have encountered data loss.

Step 1. Open Settings;

Step 2. Go to Update and security > click on Restoration;

Step 3. Under Reset this PC click on Here we go;

Step 4. Then you decide whether you want to keep your own files or not;

Step 5. Confirm this action and click on Reset.